In this article, I’m going to show you how to use artificial intelligence (AI) to improve your writing skills, be more efficient, and get better results. You’ve probably heard of these systems that work like magic to write anything you ask of them. They can write essays, poetry, a history paper, draw pictures, and much more. 

Generative AI systems can hold a conversation with you and answer your questions just as if you were speaking with a human. They truly are amazing technologies that will change how we do things.  And that applies especially to how we write. Before we go further let’s take just a quick look at what these systems are and how they operate.

What is AI

One of the most known AI systems today is ChatGPT, but there are others and many more coming your way. They are classified as large language models (LLMs) and are developed using three primary sources of information: the internet, licensed information from third parties, and information from human trainers. These systems contain a wealth of information and can do many things.  

Today we are going to focus on writing skills and how they can help, I stress the word help you write better.  

If you’ve never used AI to help write something then you are in for a treat, because these systems are going to help you become a better writer and communicator. In addition, they will perform tasks such as checking your spelling/grammar, suggesting new wording, rearranging your sentences, and coming up with new material for your topic. 

They will also help you overcome writer’s block, and save you time on proofreading and editing. If you are not using AI yet to help you write better, you should start today. 

What’s possible

For instance, let’s take the opening paragraph of this article, which I wrote without the assistance of AI. I’m going to see if AI can improve it. Here’s what the rewrite looks like:

In this article, I will explore the importance of using artificial intelligence (AI) to enhance writing skills, improve efficiency, and achieve better results. AI-powered systems have gained popularity for their ability to generate various types of content, such as essays, poetry, and even drawings. These tools leverage machine learning and natural language processing techniques to assist writers in producing high-quality content.  Source: You.com

Which one do you like better, the original opening paragraph or the AI version?  Let me know in the comments. I would probably incorporate some of the AI-generated material into mine to get the best results.  

AI systems are not only good at improving writing but also at generating, on their own, responses to questions. 

For example, I’m going to ask AI to generate a short few sentences on how fruit is good for your diet.  I use you.com and here is what it generated:

Fruit is important in one’s diet for several reasons. Firstly, fruits are a great source of dietary fiber, which helps keep you full, aids in digestion, and has been linked to decreasing the risk and effects of several diseases including heart disease, type 2 diabetes, high blood pressure, and some cancers. Secondly, fruits contain essential vitamins and minerals that the body cannot produce on its own, which contribute to overall health and energy levels. Additionally, fruits provide antioxidants that help repair damage done by free radicals and may protect against certain cancers. Moreover, fruits are generally low in energy density and can help maintain a healthy weight. Lastly, consuming a variety of fruits ensures that you receive a wide range of nutrients and benefits, as different fruits offer unique sets of nutrients and healthy compounds.

In summary, incorporating fruits into your diet can provide numerous health benefits, including improved digestion, disease prevention, increased energy levels, and support for overall well-being.   Source: You.com

The above paragraphs took about 3 seconds to generate. If I was writing a short email or article on fruit, I’m done. It would be difficult for me to improve upon what the AI-generated based on my knowledge of fruit. 

Imagine what you can do with AI on other topics. Think of the time savings, imagine the potential.

At this point, you might be tempted to say thanks Steve, no need to go any further with this article. I’m convinced, just use an AI when written communication is needed. Problem solved. We’re done here!  

Well, not so fast.

Why YOU Are Still Important 

I’m writing this article because as all new technology goes, there is a way to use it to its fullest potential. And there is a way to get what everyone else is getting from it. Let me explain.

I’ve written a book on leadership, shameless plug, called “Your Finest Hour is Now: Lessons in Leadership”. You can find it on my website. In the book, I share examples of my experience learning how to lead. For example, in the book, I try to help others by showing them techniques and skills to use when confronting different leadership situations. 

Could I have written my 330-page book with AI? Sure, but it would be missing one big item. It would lack something that it could not make up for and probably never will. That one item is ME. 

My experiences, in leadership, are not on the Internet.  Remember where the AI systems get their information (see above). The book would lose me, my trials, my errors, my experiences in leadership. The book would not have the boots-on-the-ground feel, where I lived, worked, and accomplished results. It would lose my human touch. 

That’s a big loss. 

AI cannot make up for YOUR creativity, YOUR expertise, and YOUR experiences. It does not have that great story about how you overcame adversity or helped someone else solve a problem in their life. Your story matters, so don’t let AI erase it. Being human still matters when you communicate.  

If you think I’m trying to downplay AI, let’s hear from the source. 

It’s important to note that while AI can be a valuable tool in the writing process, it does not replace the creativity and expertise of human writers. Instead, it complements their skills and helps them become more efficient and effective in their work.    Source: You.com

So how should you work with AI to keep you in the narrative but also take advantage of the many benefits of using it?

Real-life Example

To answer this question let’s look at a silly but real-life example of what can occur between two employees in a workplace. Two individuals are having an email fight, you supervise one of them, but not the other. Let’s say the other person involved works in another division of the organization. A flurry of emails are going back and forth that you are copied on, and it’s getting ugly. 

What should you do as a leader? How would you counsel your employee? By the way, I’ve had to do this on more than one occasion in my career. 

I would suggest the first step is to counsel your employee, regardless of fault, to stop.  Stop the emailing. Stop responding – for now. Slow things down, and get them to think with the other part of their brain. Encourage them to stop their immediate knee-jerk reactions to the other person. Encourage them to calm down, and stay professional. (Note: I’m writing my suggestions on this before consulting AI).

These simple actions will frustrate the other employee involved in the email fight. Because a fight takes two, and when one slows things down and stops immediate response guess what? Things calm down. People begin to think again using their full brains. Good folks, who lost their composure and control regain it. Then you can begin to work with them to smooth things out and recover.  

It works. Do you know how I know it works? I’ve done it many times. And that experience is difficult to capture with AI.  

So, same situation, but now I’m going to ask AI what to do to stop this email fight.  Here’s what it said:

Encourage the employees involved in the email fight to have a face-to-face or phone conversation instead. If the conflict persists, offer to mediate the discussion between the employees. To prevent future email conflicts, it’s important to establish clear communication guidelines within the organization.    Source: You.com

That’s not the best advice when people are upset and acting emotionally. It’s not what I would counsel based on my experience. 

And that is the key here, I don’t want to lose myself in the process of using AI. Don’t lose the most important thing others want from you and that’s YOU. Your experience, your life challenges, your success story. Blind use of an AI will erase you and provide less than optimal results.

The Best Method

A better way is to combine the two, your experience and creativity with AI. Here is the lesson contained in this article in a nutshell:  Use AI to complement YOU. That means addition, that means more, that means better. When I can steer the AI to what I already know about stopping an email fight, I get the best response because it includes ME.

Here is the AI response with my experience as input:

Slowing things down is crucial to prevent an email fight between employees for several reasons:

1. Avoid Misinterpretation:** When emails are exchanged rapidly, there is a higher chance of miscommunication and misinterpretation of tone and intent. Without the benefit of non-verbal cues, it’s easy for messages to be misconstrued, leading to misunderstandings and conflicts. Taking the time to slow down allows individuals to carefully choose their words and ensure clarity in their communication.

2. Promote Thoughtful Responses:** Rushing to respond to an email in the heat of the moment can lead to impulsive and potentially inflammatory replies. By slowing down, employees have the opportunity to reflect on the content of the email, consider different perspectives, and craft thoughtful responses. This can help de-escalate tensions and foster a more constructive dialogue.

3. Encourage Face-to-Face Communication:** Slowing down email exchanges can prompt employees to seek alternative forms of communication, such as face-to-face conversations or phone calls. Direct communication allows for better understanding, clarification, and resolution of conflicts. It also helps build rapport and maintain positive working relationships.

By slowing down the pace of email exchanges, employees have the chance to communicate more effectively, reduce misunderstandings, and prevent conflicts from escalating. It promotes thoughtful and respectful communication, leading to a healthier work environment.

That is much better advice than the first AI response. Using my input, the system came up with a better solution. I’m part of that answer and I like that. And it’s written superbly, which is another benefit of using AI.

Conclusion

I hope this short article helped you see the benefits of using AI to improve your written communication skills. If you haven’t already, go give it a try. Remember to include YOU when you prompt it. Let it help you to communicate more effectively and write better.  

AI is a great tool that will forever change written communication. Put it to work for you and let it complement and improve your writing skills. Remember, your human experience will always matter, and always provide, with AI, the best response.  

Let me know your thoughts. 

 

 

 

Introduction:

Have you ever experienced the disappointment of not being selected for a promotion? Have you found yourself wondering why you haven’t been hired or promoted despite your best efforts? If you can relate to these situations, then you’re not alone. Many individuals, including myself, have been through similar discouraging moments. We strive to give our best, but sometimes, the reasons behind not being chosen remain a mystery. 

Why did I not get selected? What did I do wrong? Or maybe a better question is what do I need to improve for the next opportunity? I hope to help you with these questions.

Understanding the Selection Process:

As someone who has served as a selecting official for both management and non-management openings, I am familiar with the challenges faced by candidates. When faced with repeated rejections, it’s easy to feel helpless and question your abilities. However, I aim to change that thinking and empower you by providing a glimpse into what might be going wrong and actionable steps you can take to turn things around. 

By understanding the insights shared here, you will gain valuable knowledge that will help you navigate your next interview or job advancement opportunity more effectively.

In this article, I will share five key factors that I considered when promoting individuals. I will also share the top five factors that other hiring managers use when promoting a person to a supervisor position. 

Additionally, I will help you assess yourself in these areas, as they play a crucial role in determining your promotion potential. The great news is that these factors are not insurmountable obstacles. With dedication and effort, you can enhance your skills in each area and significantly improve your chances of securing that coveted promotion.

Unveiling the Five Key Factors

In this article, I will delve into the five fundamental reasons that influenced my decision-making when selecting candidates for promotions. These factors are not complex or difficult to comprehend but often overlooked. By focusing on these basics and working towards improvement, you will significantly enhance your chances of success.

You can also watch a short video I put together on this topic that complements this article.

 

 

Reason #1: Poor Interview Skills

The interview plays a crucial role in securing a promotion or a new position. It serves as an opportunity to make a positive impression on the organization or upper management. Your answers, demeanor, and overall presentation are essential elements. A weak interview performance can hinder your chances of promotion, akin to a runner with a slow start in a race. It places you at a disadvantage, requiring extra effort to catch up. 

Inadequate interview skills can many times be attributed to a lack of preparation, which is something I observed during candidate interviews. For example, a candidate should have basic knowledge about the organization or job position to which they are applying. I recall candidates who had not visited my organization’s website or had much of a clue as to our vision and goals. Distinguishing between candidates who prepared extensively and those who did not was relatively straightforward.

To improve your interview skills, it is crucial to invest time in preparation, anticipate potential questions, and practice your responses. Additionally, pay attention to appropriate attire and, if applicable, ensure good lighting and sound quality for video interviews conducted remotely. Research the position you are applying for, compile a list of relevant facts, and anticipate potential questions. By diligently doing your homework and practicing, you will enter each interview well-prepared and improve your chances of getting selected.

Don’t let a weak interview undermine your chances of promotion. Dedicate time and effort to enhance your interview skills. We have additional training resources available on this website, which I will link to below, which can help you improve your interview skills. By putting in the necessary work to improve this critical area, you will ensure a strong start to your promotion journey.

 

Reason #2: Lack of People Skills

Obtaining a leadership position requires proficiency in people skills, which have become increasingly vital in today’s work environment. In contrast to the command-and-control structures of the past (when I started in the workplace), modern workplaces emphasize collaboration, teamwork, and effective communication. 

Leaders must possess the ability to work with and listen to employees, fostering an environment where ideas flourish and concerns are addressed. 

I believe two essential aspects of good people skills are active listening and effective communication. Active listening empowers employees, making them feel respected and valued, while effective communication can motivate and inspire teams.

Leadership roles necessitate the ability to lead multi-functional teams and foster collaboration to achieve superior outcomes. Cultivating good people skills is essential for success in such positions. Continuous improvement in this area is vital, as it enables leaders to navigate the complexities of the modern workplace. Training resources are available on this website to support your development in this crucial area.

 

Reason #3: Poor Work Results

Your track record will inevitably be scrutinized when applying for a promotion, as it will be compared to other candidates vying for the same position. When evaluating candidates for promotion, I assessed three aspects of their current work: timeliness, quality, and quantity. Excelling in your current role and consistently delivering high-quality results is the first step towards securing a promotion. 

Past results can be a good indicator of future performance. For example, if a person is routinely late with their reports as a salesperson, what would you expect if you promoted them to a manager position? Would you expect that to change overnight? I must tell you in my experience it usually does not. Bad habits continue until they are recognized and dealt with by the individual. 

These bad habits or poor performance give the selecting official pause because they want better outcomes for a leader. More importantly, they want better outcomes for the employees the manager will lead. 

Evaluate your performance and consider comparing your work to organizational averages or the performance of your peers. For instance, if you are a salesperson selling five widgets per month, how does that compare to the sales performance of your colleagues? Is your current work of high quality? Is it timely? All these questions will be examined by the selecting officials so why not look at them in advance?

Your current work results matter when you apply for a promotion. Therefore, conduct a thorough self-assessment in this area and identify areas where you need to improve. Be confident that when you apply for a promotion your work record will speak highly of you and help you move to the next level.

 

 Reason #4: Lack of Supervisory Traits

To be considered for a supervisory or leadership position, it is essential to set a positive example. When assessing candidates, I looked for qualities such as integrity and responsibility. For example, leaders must exercise control over their words and actions, and they must set a good example for others to follow.

A good candidate shows positive leadership traits before applying for a promotion. They have a track record of honesty, dependability, and personal discipline in their actions. They can be counted on and are responsible for their work. This gives the selecting official confidence that the person is mature and ready for more responsibility. I favored these types of individuals.  

What do your integrity and responsibility look like to others? Do these traits show themselves in your emails, in your phone conversations, or webinars? How are they reflected in your work product? These things will be looked at when you apply for a promotion. And when I considered a candidate for a position these items spoke to me louder than their words. I want a leader that is going to solve problems, not create them. I want a leader who is going to inspire others to be better by reflecting on these positive qualities. 

So, evaluate yourself, your manners, communication, and integrity to determine if they reflect the qualities of a leader. How do others see you and what would your peers say about you? Our training series, “The First 7 Steps,” emphasizes the importance of accurate self-assessment in identifying and addressing personal issues that may be difficult for you to recognize. 

Your integrity and personal responsibility are important, and they will be looked at when you apply for a promotion. These traits can be developed and improved upon. If you are considering applying for a promotion, closely examine your actions and their impact. Do they inspire confidence or raise concerns in the eyes of a selecting official? It is never too late to address these areas and enhance your chances of being selected.

Reason #5: Inadequate Career Path

Sometimes, candidates possess all the necessary skills mentioned in this article but lack the technical expertise required for the desired position. In my previous organization, specific job requirements and a defined career path were prerequisites for promotion. 

Consider professional coaching as a useful analogy. Head coaches in professional sports typically ascend to their positions after serving as assistant coaches. For example, in professional football, head coaches often have experience as offensive or defensive coordinators before assuming a head coaching role.

Now watch as I bring this entire article together with this one example. During these career progression stages, they showcase their people skills, supervisory traits, and work results. 

It is during their career path that they learn, their potential begins to shine and suddenly they are being interviewed for higher-level coaching jobs. 

What jobs do you need to have in your career to get to the position you want? Only you know the answer, but it is crucial to plan and acquire the necessary experience and skill set to demonstrate readiness for higher-level promotions. Just as no military personnel can go from the lowest rank to a general overnight, it is important to follow a career path that allows you to showcase your talents, learn and grow, and demonstrate your preparedness for the next level of opportunities.

Other Hiring Managers  Top 5

Finally, I want to share with you what other hiring managers look for in supervisory hires. You will note that their list contains similar themes to mine and I referenced these in parentheses as appropriate. Here they are:

Top 5 Things Hiring Managers Look for in a Supervisor Candidate.  (you.com Dec 2023)

When hiring for a supervisor position, hiring managers typically look for candidates who possess a combination of technical skills, leadership abilities, and personal qualities that align with the needs of the organization. Based on the search results, here are the top 5 things that hiring managers look for in a supervisor candidate:

1. Relevant Experience (ie Career Path): Hiring managers value candidates who have relevant experience in a supervisory or leadership role. This experience demonstrates that the candidate has the necessary skills and knowledge to effectively manage a team.

2. Strong Communication Skills(ie Interview, People Skills): Effective communication is crucial for a supervisor to convey expectations, provide feedback, and resolve conflicts within the team. Hiring managers look for candidates who can communicate clearly and effectively with both team members and higher-level management.

3. Problem-Solving Abilities(ie Work Results): Supervisors often encounter various challenges and problems in their roles. Hiring managers seek candidates who can demonstrate strong problem-solving skills and the ability to make sound decisions under pressure.

4. Leadership Skills(ie Supervisor Traits): Hiring managers look for candidates who can inspire and motivate their team members. Strong leadership skills, such as the ability to delegate tasks, provide guidance, and foster a positive work environment, are highly valued in supervisor candidates.

5. Adaptability and Flexibility(ie Work Results, People Skills): The ability to adapt to changing circumstances and handle unexpected situations is important for supervisors. Hiring managers seek candidates who can demonstrate flexibility and adaptability in their approach to managing teams and achieving goals.

It’s important to note that the specific qualities and priorities of hiring managers may vary depending on the industry, company culture, and the specific requirements of the supervisor role. Therefore, it’s always a good idea for candidates to research the company and tailor their application and interview responses accordingly.

Conclusion:

Promotion potential is influenced by various factors, including the job interview, people skills, work results, supervisory traits, and career path. By addressing and improving these key areas, you can significantly enhance your chances of securing a promotion. 

Remember to invest time in interview preparation, anticipate questions, and practice your responses. Additionally, commit to developing strong people skills through active listening and effective communication. 

Strive for excellence in your current role, consistently meeting or exceeding standards and averages. Develop and exhibit qualities of integrity and personal responsibility, as they are highly valued in leadership positions. Additionally, plan your career path strategically, acquiring the necessary skills and experience to demonstrate readiness for higher-level promotions. 

 

Resources

Empower yourself by utilizing the training resources available on this website, and embark on your journey toward professional growth and advancement.

Discover a wealth of resources designed to propel your career forward. Dive into our collection of no-nonsense training videos, crafted from real-life experiences, to equip yourself with valuable insights and yield better outcomes. 

I am thrilled to announce the release of my new book, Your Finest Hour is Now which is available Read Sample Here on Amazon. This labor of love took more than three decades to write and serves as a comprehensive guide for leaders, packed with wisdom and insights acquired over 30 years. It offers invaluable lessons for those seeking personal improvement, the ability to inspire others, and the achievement of remarkable results.

Stay tuned as we have a lineup of additional training programs and articles scheduled for release in the coming year. Don’t miss out on these valuable resources. 

Don’t forget to sign up below for our email notifications as we have a lineup of additional training programs and articles scheduled for release in the coming year. 

And receive a generous 10% discount on your first training session as our gift to you.

 

A Better More Confident Leader

 

 

Steve Mattioli

 

 

A Better Resume

In the first part of this series (Better Resume Part I), I delved into the pivotal role of resumes as your initial introduction to prospective organizations. I explored the challenges faced by those reviewing resumes and shared actionable tips to enhance your chances of standing out from the competition.

In this second installment, Part II, I will delve deeper into the specific elements of a resume that caught my attention as a hiring manager when assessing potential new hires. Additionally, I will discuss red flags that instantly raised concerns and prompted me to steer clear of certain candidates. Finally, I will provide you with a comprehensive summary of what hiring managers across the board typically seek in a resume. 

Designing Your Resume

Crafting a resume that showcases your career progression and leadership prowess is essential for attracting the attention of hiring managers. By focusing on your growth, highlighting achievements, illustrating adaptability, and tailoring your resume for relevance, you’ll position yourself as an exceptional candidate.

So, let’s start with what I like to see on candidate resumes. I like to see resumes that show a candidate’s progression in their career as they take on more complex and important job roles. Craft a resume that showcases your career progression, highlighting how you’ve evolved and excelled in each new position. By emphasizing your upward trajectory, you’ll convey your leadership potential and dedication to professional growth.

I like to see a resume tailored to the specific job opening. Customize your resume to align with the specific requirements of the role you’re applying for. Highlight experiences and skills that directly relate to the position, emphasizing how your past accomplishments and leadership qualities make you an ideal fit. For example, if applying for a leadership role, the resume should be tailored to show your leadership skills. If a technical role, then your skills as a technician should be highlighted. Tailor the resume to the job. The use of generic catch-all resumes should be avoided. 

Accomplishments vs. Duties

Additionally, I like to see results or accomplishments rather than a collection of duties. Go beyond listing job duties and responsibilities. Instead, focus on quantifiable achievements that demonstrate your effectiveness and value. Highlight specific projects, initiatives, or challenges you’ve successfully tackled, along with the measurable impact you’ve made. Showcase duties that demonstrate responsibility and accomplishments. This will provide concrete evidence of your leadership abilities and results-oriented mindset. 

Finally, I like to see problem-solving skills, awards and recognition the individual has earned. And I like to see hobbies or short information on what the candidate does in their spare time. This personalizes the resume, it shows me a person. In a sea of endless details, I like seeing a real person come through who, for example, coaches their daughter’s baseball team on the weekends or volunteers for noble causes in their community. 

What Other Hiring Managers Look for on a Resume

Source: you.com  May 2023

Hiring managers generally look for several key items in a resume, including:

1. Relevant experience:  Highlighting your relevant experience is key, as it demonstrates your ability to handle the responsibilities of the role. Be sure to include any significant accomplishments or projects that showcase your skills and expertise in the field.

2. Education is another important aspect to emphasize. Include your degrees, certifications, and any relevant coursework or training that applies to the position. This helps establish your foundation of knowledge and qualifications.

3. Accomplishments and awards: In addition to experience and education, consider incorporating any notable achievements or awards. This could include recognition for outstanding performance, successful projects, or other relevant accolades. Highlighting these accomplishments can set you apart from other candidates and demonstrate your potential value to the hiring manager.

Disclaimer: It is essential to keep in mind that hiring managers and companies may have varying priorities when reviewing resumes. However, as a general guideline, focusing on your relevant experience, education, qualifications, and achievements can greatly increase your chances of capturing the attention of hiring managers.

What I don’t like to see on a resume.

When reviewing resumes, I carefully look for red flags that give me pause when considering a candidate for further evaluation. One major red flag is when a candidate has held numerous jobs within a short period. This indicates a lack of stability and raises questions about their commitment and suitability for a long-term position.

In my experience, candidates with a history of frequent job changes often fall into two categories: those who are unsure about their career path and those who struggle to maintain steady employment. Early in my career, I made the mistake of selecting a few candidates with this red flag, and unfortunately, it never turned out well. While there may be exceptions, unless there is a clear explanation on the resume, I usually choose not to pursue these candidates further.

Another red flag that catches my attention is significant gaps in a candidate’s work experience without a satisfactory explanation. Candidates need to provide a reasonable account of these gaps on their resume. Valid reasons such as pursuing higher education, serving in the military, or taking a sabbatical can mitigate concerns. However, if the resume fails to address these gaps, it leaves the reviewer guessing, and in my case, it often results in not moving forward with the candidate.

Don’t Do This

Exaggerations on resumes are also a cause for concern, especially when they pertain to my field of work. If a candidate claims to be an “expert,” they need to provide substantial evidence on their resume to support that assertion. I have found that true experts in a field possess extensive formal training and many years of experience. If the resume does not demonstrate this, I tend to overlook such claims.

It’s worth noting that the few candidates I have interviewed who labeled themselves as “experts” in my field ultimately failed to meet the expected standard. A few probing questions quickly exposed their exaggerations.

Examine your resume carefully and ensure you don’t have red flags that could prevent you from getting a further look.

Other Alternatives

It’s important to recognize that relying solely on a cold resume submission is not always the most effective way to secure a job. Sometimes, it’s necessary to leverage personal connections, conduct thorough research, and explore alternative avenues. 

For example, having a friend who works at a company you are interested in can greatly assist you in the hiring process. They can potentially speak to the hiring manager on your behalf and help facilitate an interview. Even if an interview isn’t immediately arranged, it can still aid in making your name more memorable to the hiring manager, increasing your chances of consideration.

I have personally encountered candidates who approached me through these means, and it did prove beneficial for them. Knowing that one of my trusted employees recommended them prompted me to spend more time reviewing their resume. While it didn’t always result in their immediate hiring, it certainly helped them garner more attention. Ultimately, that’s the purpose of a resume—to capture the attention of prospective employers and provide you with further opportunities to secure the job.

Conclusion

Your resume is not just a piece of paper; it is your first opportunity to make a lasting impression and secure a job interview. It is crucial to make it stand out, to let it speak for you, and to give yourself the best chance of success. If you’ve been facing disappointment with your job applications, it’s time to take a step back and reassess.

I recommend revisiting Part I and Part II of this article and taking the time to carefully examine each section of your resume and make necessary adjustments. Additionally, seeking external feedback can be incredibly valuable. Ask others to review your resume and see what insights they gain from it. You’ll be pleasantly surprised by the helpful feedback you receive.

Remember, persistence is key. Don’t give up, no matter how discouraging the process may seem. Just like my wife, (see Part I of this article), you only need one company to recognize your potential and offer you a position. Stay determined and keep your spirits high.

I hope the recommendations provided in this blog help you craft a better resume and land the job you have been tirelessly seeking. Keep pushing forward, and success will come your way.

Before You Go

Discover a wealth of resources on our website designed to propel your career forward. Dive into our collection of no-nonsense training videos, crafted from real-life experiences, to equip yourself with valuable insights and yield better outcomes.  

Coming Soon

On the horizon, I am thrilled to announce the impending release of my new book, Your Finest Hour is Now set to be published in late November of 2023. This labor of love took more than three decades to write and serves as a comprehensive guide for leaders, packed with wisdom and insights acquired over 30 years. It offers invaluable lessons for those seeking personal improvement, the ability to inspire others, and the achievement of remarkable results.

Moreover, stay tuned as we have a lineup of additional training programs and articles scheduled for release in the coming year. Don’t miss out on these valuable resources. 

Don’t forget to sign up below for our email notifications and receive a generous 10% discount on your first training session as our gift to you.

 

Steve Mattioli 

Are resumes still crucial in today’s job market? Can your resume truly make a difference when it comes to securing employment opportunities or earning promotions? Understanding what should be included in a resume and what hiring managers seek is vital for job seekers. In this article, I will share essential dos and don’ts to help you craft a compelling resume that stands out.

I have reviewed hundreds of resumes in my previous career with the federal government, and it can be a tedious task to scan through hundreds of words in search of that one clue as to who the individual behind the words really is. As I quickly scanned through each document, I looked for key signs that would indicate whether the person might be of interest for an interview. 

It’s truly amazing what can be gleaned from a quick scan of a person’s resume. On the flip side, I also looked for red flags that would raise concerns about a candidate. So, how can you write your resume to improve your chances of getting noticed and avoid those red flags? That’s what this blog is all about.

First and foremost, it’s crucial to understand that the person reviewing resumes is usually busy and doesn’t have much time for that initial scan of your document. In my experience, I would go through a 2-3 page resume in about 1-2 minutes on a first look. That’s all the time it took for me to decide whether I wanted to spend more time on it or move on. I know it may seem harsh, but it’s the reality of the situation. 

It’s important to make an impression early on and make your work stand out. Additionally, it’s essential to understand what reviewers like and dislike to see in a resume. How can you make your resume stand out and increase your odds of getting an interview?

Now, I must clarify that every hiring manager is different, and I cannot speak for all of them. However, based on my experience reviewing resumes, I’m able to provide you with some good advice and general principles to follow. In part II of this article, I will outline some guidelines commonly sought after by other hiring managers during the resume review process. So, check back soon and make sure you don’t miss part II of this article.

Why the resume is important?

Your resume is crucial because it serves as an introduction to the organization. It’s typically the first step toward securing a job interview. Think of it as having 1-2 minutes of time to stand up, say hello, and pitch yourself for further consideration. However, instead of being in-person, a piece of paper or an electronic document makes the introduction for you. The document stands up when called upon and presents you as a candidate. Therefore, it must look good, say the right things, and be concise.

When I first looked at a resume, I knew nothing about the candidate. I didn’t know their family background, their past work experience, their accomplishments, or even how good of a person they were. I literally knew nothing about them. Therefore, the resume had to communicate this information to me in some way or another. As I scanned the resume, I was looking for answers to questions like: Who is this person? Are they worth my time? Do they have the right skills? Would they be a good fit for my organization? If I couldn’t obtain this information from a quick scan of the document, I had to move on to the next candidate. So, how can you ensure that your resume makes the best presentation and communicates the most relevant information?

A real-life story

Let me share a story about when my wife was looking to re-enter the job market a few years ago. She hadn’t worked in the medical field for over five years, and her resume wasn’t generating any hits or interviews. She asked for my help, and the first thing we did was shorten it to one page. I understand that’s not always possible, and some companies may require more information. However, I also knew from my experience reviewing resumes that the person reviewing them doesn’t have a lot of time. It’s an art to provide enough information in a concise space. So, we condensed the resume, but still, there were no interviews.

It could have been that my wife was out of the field for too long or that she wasn’t a recent college graduate. Whatever the case, we kept assessing and trying different things. This is an important lesson if you’re facing similar roadblocks: don’t keep doing the same thing; try something different. Change up your resume, reword it, and do something that sets it apart. I wasn’t prepared for how successful this approach would be for my wife.

My wife spoke with some friends who were also looking for jobs and facing similar issues. They were older and hadn’t worked in their respective fields recently. In fact, some employers required relevant work experience within the past three years to apply for their positions. So, what was the next step?

One of the first things I tried to determine when scanning a resume was whether the person was trustworthy. I felt that my wife’s resume wasn’t effectively communicating that aspect. If only they could meet her in person, they would like her and offer her a job. So, we did the next best thing: we put a small picture of my wife in the top left corner of her resume. We selected a picture where she was smiling. That’s all we changed. She sent out the resumes again, and then we waited…

Within a week, my wife received a call for an interview. As I suspected, they liked her during the in-person meeting, and she got hired. It was a rewarding experience for her, and she loved working again in her field.

I shared this story to encourage you and to highlight the impact that your resume can have. Don’t get discouraged, and remember to keep trying.  In part II of this article, I’m going to provide you with some pointers on what I liked to see and what raised red flags when reviewing resumes. I’m also going to show you what other hiring managers like to see on a resume so you can compare the advice I’m providing with others. You don’t want to miss it so please check back soon.

While You are Here

Discover a wealth of resources on our website designed to propel your career forward. Dive into our collection of no-nonsense training videos, crafted from real-life experiences, to equip yourself with valuable insights and yield better outcomes.  

On the horizon, I am thrilled to announce the impending release of my new book, “Your Finest Hour is Now – Lessons in Leadership,” set to be published in the fall of 2023. This labor of love took more than three decades to write and serves as a comprehensive guide for leaders, packed with wisdom and insights acquired over 30 years. It offers invaluable lessons for those seeking personal improvement, the ability to inspire others, and the achievement of remarkable results.

Moreover, stay tuned as we have a lineup of additional training programs and articles scheduled for release in the coming year. Don’t miss out on these valuable resources. 

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Enjoy!

Steve Mattioli 

Welcome to the website dedicated to helping leaders succeed. I’m Steve Mattioli, creator of this website and my goal is to provide you with some of the best advice, training and resources to help leaders grow in their careers.

My Background

I started in my first leadership position over 35 years ago. During that time, I learned many valuable lessons that helped me get to the top of my career.  I learned how to work with people and obtain the very best from them. I learned how to negotiate and work through complex issues to achieve success. I learned how to plan, organize and achieve goals. I learned how to communicate and earn the trust of those I led. I learned how to overcome failures and achieve lasting results. Finally, I learned how to continually improve myself and sharpen my skills. You can find more about my background here.

Why this Website

With this website, I aim to share the insights I learned with others who want to be better leaders. For example, maybe you recently were promoted and need some training on how to get started. Perhaps you’re currently in a leadership position and have employee issues and need more skills in handling them. Maybe, you have aspirations to be a leader and want to improve your chances of getting that next promotion. Or perhaps you want to become more confident in your current duties. Whatever the reason, if it involves leadership – you’re in the right place.

What the world needs now are better leaders. Governments, large corporations, small businesses and everything in between need better leaders. Individuals who are prepared to lead, accept the challenges, put their hands on the plow, and move forward. Are you ready to be that leader? If so, good training can help you get there.

Being a leader will challenge you on every front. It will compel you to be better, learn new skills and move faster than before. It will challenge you to deliver timely, quality results. It will force you to dig deep inside yourself to find the courage and strength to overcome obstacles and solve problems. It will test your people skills as you have tough conversations with employees and customers. It will continually press the envelope for better, faster productivity. And, at times, it will push you to the limit of your mental and physical strength. It will make many demands of you. 

For those willing to move forward into leadership, there is no better place to start than here. I’ve faced each of those challenges noted above and more. But, I learned how to deal with and overcome each one and, in the process, find lasting success. I learned the value of hard work and the joy of leading great employees. And I experienced, time and time again, excellent outcomes that made it all worthwhile. 

Tools and Training for You

That’s why you are here. You want to be a better leader and achieve your full potential. And, with the right tools and training, you can accomplish even greater things in your career. I’ll help you do that. Are you ready to move forward? 

This website will have training videos, articles and products to help you achieve a successful leadership career. No-nonsense training videos based on real-life experience that will cover relevant topics to help you improve yourself and get better results.  

And more training is in the planning stages for release during the next year that you don’t want to miss. Make sure you sign-up below for our email notifications when these launch as they will cover a wide range of important leadership topics. 

Did I mention that special tools are included with our training to help you apply the lessons learned? 

Around the Corner

Finally, I’m excited to announce my new book “Your Finest Hour is NOW” which will be published soon. The book took over thirty years to write and will be a leader’s guide to help you improve yourself, inspire others and achieve better results. This is a wonderful book that is packed with wisdom for every person that wants to be a better leader. I know you’ll want to check it out when it’s available so sign-up below to get notified and also get our free gift. 

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I’m so glad you are here. Are you ready to lead? Start Today.  

So welcome; let’s get going.  

Steven Mattioli

 

MattioliSolutions.com